WELINK TECH Privacy Policy

At WELINK TECH, the protection of your personal data is a top priority. This privacy policy is designed to inform you clearly and transparently regarding how we collect, process, and secure your personal information.

1. Data Controller

WELINK TECH, located at 6 Rue des Bateliers, 92110 Clichy, France, registered under Nanterre Trade and Companies Register no. 984 800 136, is the data controller for personal data collected on www.welink-tech.fr.

For any questions regarding your data privacy, you may reach our Data Protection team at: hello@welink-tech.fr

2. Collected Data

We may collect the following categories of information:

• Personal identifying details: first name, last name, business email, phone number, company name.
• Browsing & technical telemetry: IP address, browser type, session duration, visited pages.
• Transactional data: order details, contracts, billing and payment records where applicable.

This data is collected through:

• Direct quote requests and contact inquiry forms.
• Cookies and similar technologies (see Section 8: Cookie Management).

3. Purposes of Processing

Your data is processed strictly for the following purposes:

• Providing requested quotes, network audits, and deployment services.
• Managing and fulfilling hardware rentals and telecom support contracts.
• Enhancing website performance, platform security, and user experience.
• Preventing unauthorized activity, security breaches, and fraud.
• Complying with statutory accounting and legal obligations.

4. Legal Grounds for Processing

We process your personal information on the following legal bases:

• Contractual performance: when processing is necessary to execute an agreement to which you are party.
• Consent: for specific opt-in communications such as technical updates.
• Legitimate interest: service improvement, network quality optimization, and fraud prevention.
• Legal obligation: archiving transaction and billing records pursuant to tax laws.

5. Data Disclosure & Third Parties

Your personal data is shared solely with:

• Authorized technical subcontractors (e.g. cloud hosting providers, payment processing networks).
• Public authorities where strictly required by applicable law or judicial subpoena.

We strictly guarantee that your data will never be sold, leased, or monetized to any third-party marketing network.

6. Retention Schedules

Your personal data is retained only for the duration strictly necessary for the purposes outlined:

• Prospect and inquiry management: 3 years from the latest interaction.
• Accounting, billing, and order archives: 10 years (statutory requirement).
• Technical cookies: maximum 13 months as mandated by CNIL/GDPR.

7. Your GDPR Rights

In accordance with GDPR and applicable European privacy laws, you hold the following rights:

• Right of access: request confirmation and copies of your stored personal data.
• Right to rectification: request correction of incomplete or obsolete records.
• Right to erasure (right to be forgotten): request deletion where lawful grounds apply.
• Right to data portability: obtain your data in a structured, machine-readable format.
• Right to object: opt out of specific processing or commercial communications.

To exercise any of these rights, contact us directly at: hello@welink-tech.fr

8. Cookie Management

Our website utilizes cookies to:

• Ensure essential technical routing and layout rendering.
• Analyze aggregate traffic patterns and improve performance.
• Store user preferences such as language selection.

You can adjust or revoke your cookie choices at any time through your browser privacy settings.

9. Information Security

We deploy robust technical, cryptographic, and operational safeguards to protect your personal data from accidental destruction, loss, alteration, or unauthorized disclosure.

10. Policy Updates

We reserve the right to revise this Privacy Policy to reflect evolving regulatory frameworks or technical capabilities. Updated revisions will be published immediately on this page.

11. Contact Details

For any inquiries regarding this policy or our data handling practices:

Address: 6 Rue des Bateliers, 92110 Clichy, Greater Paris, France
Email: hello@welink-tech.fr